FrankKern.net

Watch these Frank Kern videos and see the worst pitches. People need to learn about good customer service.

The People aspect of business is really what it is all about. Rule #1: Think of customers as individuals. Once we think that way, we realize our business is our customer, not our product or services. Putting all the focus on the merchandise in our store, or the services our corporation offers, leaves out the most important component: each individual customer.

Keeping those individual customers in mind, here are some easy, down-home customer service tips to keep ’em coming back!

1. Remember there is no way that the quality of customer service can exceed the quality of the people who provide it. Think you can get by paying the lowest wage, giving the fewest of benefits, doing the least training for your employees? It will show.Companies don’t help customers… people do.

2. Realize that your people will treat your customer the way they are treated. Employees take their cue from management. Do you greet your employees enthusiastically each day; are you polite in your dealings with them; do you try to accommodate their requests; do you listen to them when they speak? Consistent rude customer service is a reflection not as much on the employee as on management.

3. Do you know who your customers are? If a regular customer came in to your facility, would you recognize them? Could you call them by name? All of us like to feel important; calling someone by name is a simple way to do it and lets them know you value them as customers.

So watch these Frank Kern videos and see the worst pitches.

Watch this Frank Kern video and see him talk about the black card.  The Centurion Card, known informally as the black card, is a charge card issued by American Express. The card is available in certain markets, mainly the US, Canada, Mexico, Europe, Taiwan, Korea, areas of China (e.g. Hong Kong), Japan, Australia and the Middle East. The Centurion Card provides access to a range of benefits, depending on the country where the card is issued. In the 1980s, urban legends circulated about a black credit card of high spending power. While those legends were false at the time, American Express decided to capitalize on them by introducing the Centurion card in 1999.

To become a Centurion cardholder, one must meet American Express’s strict eligibility criteria. Cardholders are required to pay an annual fee, and in some countries also an initiation fee.

Features

The card, available for personal and business use, offers services such as a dedicated concierge and travel agent, complimentary companion airline tickets on international flights on selected airlines with the purchase of a full fare ticket, personal shoppers at retailers such as Escada, Gucci, and Neiman Marcus, access to airport clubs, first class flight upgrades, membership in Sony’s Cierge personal shopping program, and dozens of other elite club memberships. Hotel benefits include one free night when at least one paid night is booked during the same stay in every Mandarin Oriental hotel worldwide once a year (except for the New York City property), and privileges at hotel chains like Ritz-Carlton, Leading Hotels of the World, and Amanresorts. All of the benefits mentioned above are for United States-issued cards. American Express Centurion cards issued in other countries may include different benefits. The card has recently added new amenities, including access into the Virgin Atlantic Flying Club Gold, as well as US Airways Platinum Preferred status as of June 1, 2007 in addition to Continental Gold* and Delta Platinum. As of August 14, 2007, American Airlines Admirals Club access was added to the list of amenities. As of August 1, 2010, the card will provide unlimited access to all US Airways Clubs regardless which carrier the cardmember is traveling on (unlike Delta, Continental & American). The card also features complimentary enrollment in Hertz Rent A Car #1 Club Gold and the Avis Rent A Car Presidents club.

So watch this Frank Kern video and see him talk about the black card.

Watch this Frank Kern video and learn about how perception is reality.

“Reality is merely an illusion, albeit a very persistent one.” – Albert Einstein

“Everything you see or hear or experience in any way at all is specific to you. You create a universe by perceiving it, so everything in the universe you perceive is specific to you.” – Douglas Adams

Take a minute to scan your surroundings. Are you in a familiar place or somewhere new? Stop reading this, and just look around you. Pick out an object, maybe something you hadn’t noticed before, and focus your attention on it. If you really focus, it’ll get brighter and more “real” than it was when it was just an unnoticed piece of the background noise of your life. Now, try to view your surroundings from the point of the object. Some people can do this with no effort, and for others, it takes some concentration. Depending on how adept you are at focusing your concentration, you may notice a slight shift in your perception – a weird jump in realty, where you are suddenly viewing the world from a different perspective.

Did it work? Whether you noticed anything or not, your perception did change, albeit for an instant. It’s important to be conscious of your perception, because if you’re not, someone else will create it for you.

 So watch this Frank Kern video and learn about how perception is reality.

Watch this video as Frank Kern gives you some tips on how to pick up girls.

Looks can get a girls attention…

For a split-second.

That’s why with women, looks are almost entirely irrelevant. Everything that hits that “attraction” button in women’s brains stems from what a guy says and the things he does.

A good looking guy can get a woman’s attention…

A guy with game, even if he’s average looking (or worse) knows how to seduce women by grabbing that attention, keeping that attention and turn it into burning desire over the course of just a couple of hours…

If you want to know how to pick up women…

It’s all in what you say and how you act.

And most guys are pretty clueless about how to approach a girl let alone how to talk to a girl.

Watch this Frank Kern video and get some short tips on how to pick up girls.

Watch these Frank Kern bio videos where he reveals secrets. First widely known for his Underachiever Formula, Frank Kern has come to be known as one of the top, most well-known Internet marketers within the IM niche. Frank’s Mass Control line of products, monthly memberships, and counseling programs have been praised as some of the best information around. Even his free videos that he has on his blog are said to be better content than what other marketers would charge for.

Ask just about anyone who’s seasoned in the Internet marketing niche who is the #1, most well-known or most-popular Internet marketer is, and you’re bound to hear them say Frank Kern.  Frank is definitely in the top 3, if not #1.

So what makes Frank Kern so popular among Internet marketers?

Aside from the fact that his buyers say that his products—which we’ll briefly explore in a moment—work really well, Frank’s characteristic “cool surfer” demeanor is definitely appealing among members of the IM community.

You can see this from some of the videos Frank has released.  In fact, you could say that Frank revolutionized a certain way of doing videos (at least as far as the Internet marketing niche is concerned).  Basically, Frank had a come-along-with-me approach to teaching core marketing lessons and principles in his videos.

For example, a video would start with you beside or in front of Frank.  Frank would tell you what he was about to do or show you, and from your point of view, you followed Frank as he went where he was going to go and do what was he said he’d do.  If he had to drive, you saw him driving, since the cameraperson was beside Frank and with him the whole time.  It’s a sharp contrast to the “me in front of you” or strictly powerpoint-like vidoes that had come to be the norm in Internet marketing.

Frank, who is an information-based entrepreneur, is best known for his Mass Control product, his Mass Control seminars, and his Mass Control Monthly membership, which goes for $297 a month. Watch this Frank Kern bio video and learn more.